Get After-sales Details

Retrieve the after-sales (refund/dispute) details for a specific order.

Basic Information

Property	Value
Method	GET
Path	/seller/order/{orderId}/after-sales
Authentication	Bearer Token

Path Parameters

Parameter	Type	Required	Description
orderId	integer	Yes	Order ID

Request Headers

Header	Type	Required	Description
Authorization	string	Yes	Bearer <accessToken>

Request Example

GET /merchant-api/seller/order/1689644928115784/after-sales HTTP/1.1
Host: paas-gateway.imetastore.io
Authorization: Bearer eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9...

Response Parameters

Parameter	Type	Description
data.id	integer	After-sales record ID
data.orderId	integer	Order ID
data.orderNum	string	Order number
data.buyerName	string	Buyer name
data.afterSalesOrderNum	string	After-sales order number
data.isReceipt	boolean	Whether goods were received
data.afterSalesReason	integer	After-sales reason code
data.afterSalesReasonText	string	After-sales reason text
data.originalCurrencyProductPrice	number	Product price (seller)
data.originalCurrencyCode	string	Currency code (seller)
data.originalCurrencySymbol	string	Currency symbol (seller)
data.convertCurrencyPrice	number	Product price (buyer)
data.convertCurrencyCode	string	Currency code (buyer)
data.convertCurrencySymbol	string	Currency symbol (buyer)
data.orderDeliveryStatus	integer	Delivery status
data.description	string	After-sales description (buyer)
data.imageUrls	array[string]	After-sales image URLs (buyer)
data.imageIds	array[string]	After-sales image IDs (buyer)
data.rejectReason	integer	Rejection reason code (seller)
data.rejectImageUrls	array[string]	Rejection image URLs (seller)
data.rejectImageIds	array[string]	Rejection image IDs (seller)
data.operationTime	string	Seller operation time
data.orderAfterSalesStatus	integer	After-sales status (see below)
data.afterSalesCount	integer	After-sales count for this order
data.createTime	string	Creation time
data.updateTime	string	Update time
data.contactEmail	string	Buyer contact email
data.brandId	integer	Brand ID
data.brandName	string	Brand name
data.categoryId3	integer	Category ID

orderAfterSalesStatus values:

Value	Description
1	Awaiting confirmation
2	Seller disagrees to refund
3	Seller agrees to refund
4	Platform agrees to refund
5	Payment successfully made
6	Payment failed
7	In dispute
8	Refund canceled
9	Dispute canceled
10	Platform rejects refund
11	Seller rejects, pending confirmation

Success Response

{
  "code": "0000",
  "msg": "Success",
  "time": "2025-12-17T13:44:16.000Z",
  "data": {
    "id": 100001,
    "orderId": 1689644928115784,
    "orderNum": "SO1689644928115784",
    "buyerName": "buyer123",
    "afterSalesOrderNum": "AS1689644928115784",
    "isReceipt": true,
    "afterSalesReason": 1,
    "afterSalesReasonText": "Item not as described",
    "originalCurrencyProductPrice": 9.99,
    "originalCurrencyCode": "USD",
    "originalCurrencySymbol": "$",
    "convertCurrencyPrice": 8.99,
    "convertCurrencyCode": "EUR",
    "convertCurrencySymbol": "€",
    "orderDeliveryStatus": 1,
    "description": "The game code does not work",
    "imageUrls": ["https://example.com/buyer-proof.png"],
    "imageIds": ["img-001"],
    "rejectReason": 0,
    "rejectImageUrls": [],
    "rejectImageIds": [],
    "operationTime": null,
    "orderAfterSalesStatus": 1,
    "afterSalesCount": 1,
    "createTime": "2025-12-18T10:00:00.000Z",
    "updateTime": "2025-12-18T10:00:00.000Z",
    "contactEmail": "[email protected]",
    "brandId": 100,
    "brandName": "GameBrand",
    "categoryId3": 500
  }
}