Order Status Codes

Complete list of seller-side order status values (sellerOrderStatus).

Status Code List

Value	Status	Description	Callback Notification
1	Pending Delivery	Order has been paid and passed risk review	✅ Yes
2	Pending Delivery (Timeout)	Delivery timed out	❌ No
3	Pending Delivery (Info Error)	Delivery information is incorrect	❌ No
4	Pending Buyer Confirmation	Delivered; awaiting buyer confirmation	❌ No
5	Buyer Confirmed	Buyer confirmed receipt	❌ No
6	Transaction Completed	Transaction is complete	❌ No
7	Refunded	Refund completed	❌ No
8	Refund In Progress (Seller Processed)	Seller has processed the refund	❌ No
9	Refund Requested (Pending Seller Action)	Buyer initiated a refund; awaiting seller action	❌ No
10	Refund Cancelled	Refund request was cancelled	❌ No
11	Dispute In Progress (Pending Seller Action)	Dispute in progress; awaiting seller action	❌ No
12	Dispute In Progress (Seller Processed)	Dispute in progress; seller has responded	❌ No
13	Dispute Cancelled	Dispute was cancelled	❌ No
14	Refund Rejected	Refund request was rejected	❌ No
15	Partially Delivered	Order has been partially delivered	❌ No
16	Pending Delivery (Backlog)	Order is in the backlog	❌ No

Status Flow

Payment Success → [1] Pending Delivery
               → [2] Pending Delivery (Timeout)
               → [3] Pending Delivery (Info Error)
               → [15] Partially Delivered
               → [16] Pending Delivery (Backlog)

After Delivery → [4] Pending Buyer Confirmation
               → [5] Buyer Confirmed
               → [6] Transaction Completed

Refund Flow    → [9] Refund Requested
               → [8] Refund In Progress (Seller Processed)
               → [7] Refunded
               → [10] Refund Cancelled
               → [14] Refund Rejected

Dispute Flow   → [11] Dispute In Progress (Pending Seller Action)
               → [12] Dispute In Progress (Seller Processed)
               → [13] Dispute Cancelled

Callback Note

Currently only sellerOrderStatus = 1 (Pending Delivery) triggers a callback notification. After receiving the callback, call the Order Query API to retrieve full order details.